We experienced some issues with our free shipping coupon code last night. It wasn't working for people and we have no clue why. The technical support from Squarespace has been less than stellar at this point as well. I've tried to reset the code, so when you place an order, use Spring2017 at checkout. That's Spring2017 with no spaces! If the shipping charges aren't removed from your order, please notify us and we will refund those charges. I'm so sorry for any inconvenience this may have caused.